Privacy Policy


This Privacy Policy sets out our privacy practices. Please take the time to review this Privacy Policy carefully as it tells you how your personal information will be treated by us.


We will use your personal information necessary for us to provide our services to you. We do not share any information with unrelated third parties nor do we collect or retain any information other than as required for the provision of our products or services. Information collected will be stored securely and securely destroyed if it is no longer required by The Well Garden. We will review our policy every two years.

The lawful basis under which we hold and use your information is consent i.e obtained for the following purposes;

-to inform you about our services (if you have chosen to receive such information).

And legitimate interest i.e. obtained for the following purposes;

-Customise the service we provide to you;

-Anticipate and resolve problems with any services supplied to you;


The personal data that we obtain from you includes names and contact details via our website if you subscribe to our newsletter.

Certain information is collected automatically, as described later in this Privacy Policy.


The Well Garden makes use of Mailchimp (Intuit Inc) which we use to manage email marketing subscriber lists and send emails to our subscribers. You can read their Privacy Policy here


Therapists that treat clients within the Well Garden premises are not directly employed by The Well Garden. Therapists rent the treatment facilities from The Well Garden in order to operate their business. Therapists are responsible for their own privacy policies and practices. Any sensitive data shared with the therapist during a treatment is not shared with, or processed by, The Well Garden. Under these circumstances, those third party contractors must safeguard this information and must only use it for the purposes for which it was supplied, although we are not responsible for ensuring this.

We will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.


Personal information collected by The Well Garden and our website is stored in secure operating environments that are not available to the public. The Well Garden will protect your personal information no matter where we process or store your data.


When you visit our site, we may automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer the Site and to collect broad demographic information for aggregate use.


We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Sites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Sites. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Sites with information relating to the number of users linking to our Sites from their sites. You cannot be identified from this information.


Our website uses cookies that don’t collect uniquely identifying information but assist in the website experience to the user. A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.


Other than the disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime). Our policy is not to sell or share data.


From time to time, it may be necessary for us to review and revise this policy. We reserve the right to change our policy at any time and, should this occur, the amendment will be posted on our website.


Details of your rights under GDPR can be found here   

If you have any questions please contact or write to us at The Well Garden 17 Amhurst Terrace, Hackney Downs Studios, E8 2BT.