THE WELL GARDEN SAFETY PROTOCOL

NOW RESTRICTIONS HAVE BEEN LIFTED WE WILL BE OPERATING UNDER THE BELOW PROTOCOL

We kindly ask you to stay at home if you develop any flu symptoms and/or have been in contact with someone who has tested positive to Covid. 

Please do a PCR or a lateral test if you are uncertain, and offer a refund for a last-minute cancellation if it is Covid related.

Please call us on 020 3095 9735 or email info@thewellgarden.co.uk if you have any questions or feedback.

Please always arrive about 10 minutes before your appointment/class.

Outside Reception hours we keep our front door closed, please wait outside until our staff (therapists and teachers) let you in.

For groups, we stagger the entrance, for large groups and mums with babies, we use the back door, you will be guided to it.

Wearing a mask is no longer compulsory in communal areas. If you would prefer that you, your therapist and other Well Garden staff wear masks during your time at the studio please feel free to let us and your therapist know beforehand. 

Individual pre-registration on Mindbody is required for ALL classes and directly with therapists for treatments and teachers for one to one.

If we have a Covid case we will be able to stop the spread immediately.

Our current class capacity is 15 attendants for some classes, 40% below full capacity.

Our changing room will remain closed, we have a spacious bathroom where you can get changed shoe racks and wood boxes to store your clothes safely. We do suggest to come already changed to avoid delays.

We still encourage you to bring your own mats and props, though props can be provided for specific classes e.g pregnancy yoga, baby massage, sound meditation.

We will maintain the “No close contact adjustments” rule for now.

We will keep our cleaning standards and sanitisation unaltered, all rooms will remain well ventilated, as well as spacing between classes.

We provide all our treatments rooms with disposable materials, antiviral products, sanitising products for all touch-points, and hand sanitisers.

Social distancing and a mindful structure of movement within the building will also be in place.

We will remain flexible to address individual requests keeping our entire community in mind.

We aim to continue to provide you with a safe space and a high standard of wellness practices whilst taking baby steps to minimise risk with an ongoing review.

We look forward to welcoming you to The Well Garden, your sanctuary in Hackney Downs where you can look after yourself and nourish the community.